Terms & Conditions

 KOP Collection Services dba Koppel & Associates (KCS) will attempt to collect your claim(s) under the following agreement:​

1. We will comply with all local, state, and federal laws, and such policies of your company as you may disclose to us.

2. Any remittances will be held in our insured, non-interest-bearing trust account, and you authorize us to endorse checks and negotiable instruments for deposit into this account.

3. Your company will advise us immediately of any debtor payments made directly to you. KCS will include commission owing on direct payments on collection statements. Typically, accounts paid to the client direct will result in an invoice being created for the client with the total of that invoice paid from the next remittance date.

4. KCS will immediately notify you of any lawsuit or claims against you, or KCS arising out of our efforts on your behalf, and KCS will defend and indemnify you against such claims or suits that arise out of our action. You will defend and indemnify KCS in any such action where cause arises out of erroneous information supplied by you. In any action, you will have the sole right to choose your attorneys.

5. KCS is authorized to refer files to attorneys for collection at its discretion. However, authorization to file suit may come only from you, and you will be required to pay any court costs.

6. By providing your mobile phone number, you agree that KCS may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals and specials. You will receive up to 4 messages a month

7. Though KCS will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.

8. To opt-out of texting or communication with our office please email us at info@kopcollect.com

9. For customer support please email us at info@kopcollect.com

10. Link to our privacy policy click here